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Kaspersky Reviews
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Feb 10, 2023
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Feb 9, 2023
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Feb 8, 2023
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Feb 5, 2023
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Feb 4, 2023
Kaspersky Customer’s Q&A
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Kaspersky FAQs
How to request a refund?
If you purchased the code via the Kaspersky website or My Kaspersky, you can contact Kaspersky Customer Service to request a refund. If you purchased the code through a different Kaspersky partner, you will need to contact them directly for a refund.
How to cancel auto-renewal?
To cancel auto-renewal, you can disable it through the provider from whom you purchased the license. If you bought the license from the Kaspersky website, you can follow the instructions provided in their guide for your provider.
How to uninstall a Kaspersky application?
To uninstall a Kaspersky application, first, right-click the application icon in the lower-right corner of the taskbar and click Exit. If the application icon is hidden, click the "Show hidden icons" button in Windows. Open Control Panel and select Programs and Features. Choose your Kaspersky application and click Uninstall/Change. Enter the user name and password if prompted, and click Yes. Save your activation code in My Kaspersky for future use. Select the checkboxes beside the data you want to save and click Remove. Finally, click Yes to reboot your computer.
I lost my activation code. How can I recover it via My Kaspersky?
If you purchased a subscription for Kaspersky Basic, Standard, Plus, or Premium, your purchase will be automatically saved in your My Kaspersky account, and the activation code is not required. If you need the activation code, you can find it in the Activation code field in the subscription information block in the Subscriptions section of My Kaspersky. This method is not applicable to Kaspersky Security Cloud, Kaspersky Password Manager, and Kaspersky Basic, Standard, Plus, Premium. Alternatively, you can also send the activation code to your email address via My Kaspersky by going to the Activation codes tab and clicking Send.